Refund policy

We want you to love what you ordered. If something's not right, we'll make it right.

Our policy lasts 30 days. If 30 days have passed since you received your order, we're unable to offer a refund or replacement.

How We Handle Issues

Because every Bun Intended product is made to order just for you, we don't accept returns or exchanges for reasons like sizing, change of mind, or ordering the wrong variant. We encourage you to double-check our sizing guides before placing your order.

However, if your item arrives defective, damaged, misprinted, or we sent you the wrong item entirely — we've got you covered. Just contact us at shopbunintended@gmail.com within 30 days of receiving your order with:

• Your order number
• A photo of the issue

We'll review it and send you a replacement or issue a full refund at no cost to you. No need to send anything back.

Refunds

If a refund is approved, it will be applied to your original payment method within 5–10 business days. Processing time varies by bank or card issuer.

What We Can't Refund

• Orders where the correct item was delivered as described
• Sizing or color issues where the item matches what was ordered
• Sale items and gift cards

Questions?

Reach us anytime at shopbunintended@gmail.com — we're happy to help.